Privacy Policy

JVG Aquatic – Privacy Policy Last updated: January 1st, 2026 This Privacy Policy describes how JVG Aquatic (“JVG Aquatic”, the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jvgaquatic.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). “You” and “your” refer to any user of the Services, including customers and website visitors. By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Site or Services. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

 When we do, we will post the revised Privacy Policy on this page and update the “Last updated” date above, and may take any additional steps required by applicable law.

 Information we collect The personal information we collect depends on how you interact with JVG Aquatic and our Services. “Personal information” means information that identifies, relates to, describes, or can be reasonably associated with you. Information you provide directly We may collect the following information when you use our Site or Services: Contact details, such as your name, address, phone number, and email address.

 Order information, such as your name, billing and shipping address, payment confirmation, email address, and phone number.

 Account information, such as username, password, and any information used for account security (if you create an account).

 Customer support information, including the content of messages and attachments you send us.

 If you choose not to provide certain information, some features of the Services may not be available. Information we collect automatically (Usage Data) When you visit or use the Site, we may automatically collect certain information using cookies and similar technologies (“Usage Data”). This may include: Device and browser type, operating system, and settings. IP address and general location derived from the IP. Pages viewed, links clicked, time spent, and how you interact with our Site. We use cookies and other tracking tools that are built into Wix and any third-party apps you or we add (such as analytics, chat, or marketing tools). Information from third parties We may receive information about you from: Wix.com Ltd. and its services, which power our website hosting, store features, analytics, and certain forms.

 Payment processors and payment gateways, which collect and process your payment details to complete your purchases.

 Service providers and marketing partners that help us operate the Site, run campaigns, and measure performance.

 Any information obtained from third parties is handled in accordance with this Privacy Policy. How we use your information We may use your personal information for the following purposes: Providing products and services To process and fulfill your orders, manage payments, arrange delivery or pickup, and manage returns and exchanges.

 To create and manage your account (if available) and provide related functionalities. To send you order-related notifications and service communications. Marketing and advertising To send you marketing, promotional, or advertising communications where permitted by law and your preferences.

 To personalize and improve how products, offers, and content are presented to you on our Site and other platforms.

 You can opt out of marketing emails at any time using the unsubscribe link in those messages. Security and fraud prevention To detect, investigate, and prevent fraudulent transactions, abuse of the Services, and other harmful activities.

 To help secure our Site, your account, and our business operations. Communication and service improvement To respond to your questions, support requests, and feedback.

 To analyze how the Services are used and improve performance, design, and content.

 Cookies and similar technologies JVG Aquatic uses cookies and similar technologies that are integrated into Wix and third-party apps to: Enable essential features (e.g., security, shopping cart, login). Remember your preferences and settings. Run analytics and understand how visitors use the Site. Support marketing and advertising activities. Most browsers accept cookies by default. You can usually set your browser to block or delete cookies, but some parts of the Site may not function properly if you do. How we disclose personal information We may disclose your personal information to: Service providers and vendors, including Wix, hosting providers, payment processors, shipping and logistics partners, IT and security services, analytics providers, and customer support tools.

 Business and marketing partners, to help deliver services and show you relevant offers in accordance with their own privacy policies.

 Affiliates or related entities, where necessary to operate and support our business.

 Third parties you authorize or direct, for example when you use social login, social sharing, or request that we share details for delivery.

 Authorities, advisors, or other parties, where required by law, in response to legal requests, to enforce our terms, or to protect our rights, property, users, or others.

 We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. Third‑party websites and links Our Site may link to third‑party websites, apps, or services that are not operated by JVG Aquatic. If you access those services, their own privacy and security policies will apply and you should review them carefully. Our inclusion of such links does not by itself imply endorsement of their content or practices. Children’s data The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it where appropriate. Security and retention We use reasonable technical and organizational safeguards to protect your personal information, but no system is completely secure.

 The length of time we retain your information depends on business needs and legal requirements, including order history, dispute resolution, and regulatory obligations.

 Your rights Depending on the laws of your country or region, you may have some or all of the following rights in relation to your personal information: Access / Right to know what personal information we hold and how it is used. Rectification / Right to correct inaccurate or incomplete data. Deletion / Right to request deletion of certain personal information. Restriction or objection to certain processing activities, where applicable. Data portability in some circumstances. Withdrawal of consent, where processing is based on consent. You can also manage communication preferences, such as opting out of marketing emails via the unsubscribe link. To exercise these rights, contact us using the details below. We may need to verify your identity before responding. Complaints If you have questions or concerns about how we handle your personal information, please reach out to us using the contact details below so we can try to resolve the issue. Depending on your jurisdiction, you may also have the right to lodge a complaint with your local data protection authority. International users Your personal information may be transferred to and processed in countries other than the one in which you reside, including where Wix and our service providers operate data centers and infrastructure. Where required, appropriate safeguards or legal mechanisms will be used to protect your information in such transfers.